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Crepetize

CafeMain Street & Town Centre

A cafe in Main Street & Town Centre, rated 3.7 on Google from 36 reviews.

Gibraltar Index

3.8 / 5

Tripadvisornot listed
Google3.736

Not listed on Tripadvisor — the Index rests on Google alone, shrunk toward the Gibraltar average. How this works

Ratings read 6 September 2026.

Our review

Crepetize is a crêpe, waffle and ice-cream café in the ICC Commercial Centre at the north end of Main Street, scoring 3.7 on Google across 36 reviews. It is not on Tripadvisor, so the Index of 3.90 rests on Google alone. We re-read the reviews on 6 September 2026, and the picture has changed sharply since our last read in July: the Google score has fallen from 4.2.

Between May and early August 2026 the crêpes were doing well. Reviewers praised a Nutella crêpe, a well-made crêpe and smoothie, an elegant room and friendly service, with Jade named for her warmth, at what one called a reasonable price.

From mid-August 2026 the tone turns. Six one-star reviews in under three weeks, most from Spanish-speaking visitors, centre on the ice cream: hard, unlabelled, tasting long-frozen, badly served and dear at £5.60 for two scoops. The newest describes the server handling a cone bare-handed straight after wiping tables with a wet cloth, pulling a supermarket tub of vanilla from the freezer, and refusing cash. Others say the staff look miserable, the coffee orders are not understood and the floor needs a sweep.

Even before August the record had rough edges: a customer left after being served out of turn in April, a group was handed plastic cups and slammed coffee half an hour before closing in February, and a May reviewer called the cakes frozen and very expensive.

Come for a crêpe on a quiet afternoon if you must, and stick to the crêpes rather than the ice cream; go knowing the summer of 2026 has brought a run of complaints about hygiene, quality and price that the earlier warm reviews do not outweigh. Nobody from Gibraltar Index has eaten here; this write-up is drawn from the reviews.

Written from the Google reviews and Google's score on 6 September 2026, not from a meal we ate — nobody from Gibraltar Index has eaten here. It is not listed on Tripadvisor. The recurring themes it draws on are below.

What reviewers consistently say

Our summary of recurring themes across the 17 most recent reviews, written in our own words and read on 6 September 2026. Recent reviews from both platforms are quoted, with attribution, further down.

  • Crêpes drew genuine praise from May to early August 2026, with Jade named for friendly service.
  • A run of six one-star reviews from mid-August 2026 centres on hard, unlabelled, long-frozen ice cream at £5.60 for two scoops.
  • Hygiene at the counter and a refusal of cash are raised in the newest review.
  • Staff attitude is a recurring complaint across the year.
  • The Google score has dropped from 4.2 to 3.7 since July.

What it gets right

  • Crêpes and smoothies liked by spring and summer visitors
  • Friendly service on good days

What it gets wrong

  • Ice cream widely panned in August 2026
  • Repeated complaints of rude or indifferent staff
  • Poor value on ice cream and cakes

How it compares

It holds 3.7 out of 5 on Google from 36 reviews. It is not listed on Tripadvisor, so the Index rests on Google alone.

How the Gibraltar Index Score is built

It is not an average of the two. Each source is weighted by how many reviews it carries, then pulled toward the Gibraltar average so a high score from a handful of reviews cannot outrank a strong score from thousands. Crepetize scores 3.7 from 36 on Google, which the model shrinks to 3.8. It is not listed on Tripadvisor, so the Index rests on Google alone.

We read the 17 most recent Tripadvisor reviews and summarised what recurs, in our own words; the reviews we drew on are quoted below, attributed to their authors. The Tripadvisor and Google scores are each shown 1:1 as those platforms publish them; the Index Score is ours and the formula is above. Nobody from Gibraltar Index has eaten here, so nothing is a first-hand verdict.

Recent reviews

Shown from each platform, attributed to the reviewer. We don't edit them — read the full set at source.

Google★★★★☆3.7· 36
All on Google →
  • 2026-08-30

    El chaval joven que tienen trabajando tiene menos sangre que un mosquito. El cono de helado lo puso directo con su mano sin papel ni nada, y 30 segundo antes estaba fregando mesas con el trapo mojado y claro no se lavo las manos. Los helados mala pinta y duros, no sabía si tenía sin azúcar, le digo si tiene vainilla y me saca una tarrina more →

    Fernando López Macías · via Google

  • 2026-08-24

    Staff look miserable. None of the ice cream is labelled. Ice cream tastes like it’s been frozen for a very long time. Also poor value for money at £5.60 for two scoops considering the quality. Do not recommend visiting.more →

    Dale Bone · via Google

  • 2026-08-19

    Mucha suerte. Porque no saben lo q es un café con leche o un descafeinado… El creps mejor ni nombrarlo …. Eso si la camarera era muy simpáticamore →

    César Ramos · via Google

  • 2026-08-17

    Esto que ni siquiera era una bola 5,6£, no sabían ni servir el helado .una estafa!more →

    E M · via Google

  • 2026-08-15

    Helados nada buenos, caros y mal servidos por la dependienta rubia.more →

    Claudia Ramirez Zamora · via Google

Reviews are the opinions of their authors, reproduced from Tripadvisor and Google with attribution and a link to the original. Crepetize did not provide them and Gibraltar Index did not solicit or edit them.