
Photo: Tripadvisor
Thi Vietnamese
Asian · VietnameseOcean Village££–£££
An Asian and Vietnamese restaurant in Ocean Village that rates about as well as the Gibraltar average, on 156 Tripadvisor reviews.
Gibraltar Index
3.8 / 5
A weighted blend of both, not an average. How this works
Ratings read 6 September 2026.
Our review
Thi Vietnamese is a restaurant and cocktail terrace at Ocean Village: 4.0 on Tripadvisor from 156 reviews, 3.7 on Google from 212, and an Index of 3.80. The reviews were re-read on 6 September 2026 and run to late August. The split noted in July has widened, and the newest reviews on both sites are the worst.
The good reviews are warm and specific. A hostess named Mercan (also written Maycan) is praised in review after review for remembering guests and looking after them, and the owner tells guests she has run the place for seven years. Salt-and-pepper dishes, chicken curry in a broth, sweet and sour chicken, spicy wings, ginger chicken and ribs are named, along with all-day happy hour, £3 pints and two-for-one cocktails. The lamb curry that brought one party back after three years, with nine friends, is still the best thing anyone has written about it.
The bad reviews are getting worse. On 27 August 2026 a diner who pushed away a dry, stale-looking duck says the owner shouted, snatched their drink and threw it on the table; two reviewers on 13 August sat an hour with two staff running the whole place and left without ordering. A 28 August Google review from a diner with Vietnamese friends says the food is not Vietnamese and that much of the menu is low-grade Chinese, which the dishes people praise, sweet and sour and salt and pepper, rather bear out. A June 2026 review describes cold, flavourless food and a lunch deal on the board that was not honoured.
Older flags stay on the record. A March 2026 review alleges staff eating from the pass with their fingers and toilet bins carried through the kitchen, a single unverified account. A May 2026 party found no alcohol in three-for-one cocktails at £12 each, though a July reviewer found the same mango cocktails strong; a 10 per cent service charge is added and one reviewer says it was not flagged, the room was cold in January, and daytime closing catches people out.
Come, if at all, for the terrace, the happy-hour drinks and the named hostess on a good night, ordering the dishes people name; go in knowing the most recent reviews describe an understaffed room, an aggressive confrontation and food that Vietnamese diners do not recognise. Nobody from Gibraltar Index has eaten here; this write-up is from the reviews, and they are trending down.
Written from the Tripadvisor reviews and both platforms' scores on 6 September 2026, not from a meal we ate — nobody from Gibraltar Index has eaten here. We show the Google rating but have not yet read Google's reviews for the write-up. The recurring themes it draws on are below.
What reviewers consistently say
Our summary of recurring themes across the 29 most recent reviews, written in our own words and read on 6 September 2026. Recent reviews from both platforms are quoted, with attribution, further down.
- The newest reviews on both sites are the harshest: an aggressive confrontation over a duck dish and an hour without an order being taken.
- A hostess named Mercan is praised repeatedly for remembering guests; the owner says she has run it for seven years.
- Reviewers who know Vietnamese food say this is not it, and the dishes people praise are Chinese-style.
- Happy hour, £3 pints and cheap cocktails draw people to the terrace, though one party found no alcohol in theirs.
- A hygiene allegation from March 2026 and a 10 per cent service charge remain on the record.
What it gets right
- A named hostess and a terrace with all-day happy hour
- Salt-and-pepper dishes, chicken curry and a lamb curry with real loyalty
What it gets wrong
- Understaffed and, in one August 2026 account, aggressive
- Not Vietnamese, say diners who know the cuisine
- Service charge, cold room, and an unverified hygiene allegation
How it compares
It holds 4.0 out of 5 on Tripadvisor from 156 reviews — level with the Gibraltar median of 4.1 across 106 restaurants with enough reviews to rank, and on a solid body of reviews.
Among comparable places, it is 5 of 7 Asian options we track, by rating.
It is priced in the middle of Gibraltar's range.
How the Gibraltar Index Score is built
It is not an average of the two. Each source is weighted by how many reviews it carries, then pulled toward the Gibraltar average so a high score from a handful of reviews cannot outrank a strong score from thousands. Thi Vietnamese scores 4.0 from 156 on Tripadvisor and 3.7 from 212 on Google, which the model blends to 3.8.
We read the 29 most recent Tripadvisor reviews and summarised what recurs, in our own words; the reviews we drew on are quoted below, attributed to their authors. The Tripadvisor and Google scores are each shown 1:1 as those platforms publish them; the Index Score is ours and the formula is above. Nobody from Gibraltar Index has eaten here, so nothing is a first-hand verdict.
Recent reviews
Shown from each platform, attributed to the reviewer. We don't edit them — read the full set at source.
- 2026-08-27
Awful, awful, awful and aggressive behaviour
4pm on a summer afternoon in lovely Gibraltar. I ordered duck, which the waitress (found out she is the owner) suggested I should. It arrived after half an hour. The lettuce was curled and not looking good, it was the outer skin that is peeled off before serving. The duck was very dry, tasteless and looked like it was a few days old. I atmore →
163justins · via Tripadvisor
- 2026-08-13
Disappointed with service
Such a shame this place looks like it had potential and what I saw of people’s food looked ok. However we were there 30 mins before we got our drinks and an hour and still no food order taken. 2 people working the while restaurant so we leftmore →
belindam421 · via Tripadvisor
- 2026-07-09
Great service, lovely terrace. Salt and Pepper!
Where do I start. Had Amazing service from a lady called Maycan who was friendly and really funny. We had the cocktail specials, Mango, which were really nice and not sure why someone said they were not strong as they were! We only had the bar snack menu on terrace with TV but salt and pepper dishes were amazing. A must try.more →
Cruiser26250770322 · via Tripadvisor
- 2026-06-10
Pre wedding food and get together
Food was amazing Staff happy to help Cocktail menu good Nice open space for large partiesmore →
s666ajs · via Tripadvisor
- 2026-05-03
Cocktail offers but zero alcohol in them. Very poor.
The sign outside offers buy one cocktail and get 2 more free. 3 for 1? Sounds too good to be true. It was. There was zero alcohol in any of the drinks and at £12 each we basically paid £24 for soft drinks that tasted rank. We left the awful drinks pretty much full, went to another bar round the corner and explained we felt we had been ripmore →
treaclecheggs · via Tripadvisor
- 2026-08-28
This is not Vietnamese food and it is not authentic. The chef is not Asian either. The worst Vietnamese I’ve ever eaten in my life. Some on the menu is actually Chinese food, but a lowest quality Chinese food. This restaurant bring a bad name to Vietnamese food. All my European and Vietnamese friends are very disappointed compared to whatmore →
San Sanos · via Google
- 2026-08-25
Excellent food and great service. Fun evening.more →
Iain McGregor · via Google
- 2026-08-13
Didn’t even get any food, such poor service, sat there an hour and no food order taken. Could only get 1 drink which took forever. Outside was full and only 2 people working the entire location. Not worth the stopmore →
Belinda T · via Google
- 2026-08-07
We loved visiting thi Vietnamese , Happy hour all day with cocktails what more could you ask for , food was delicious , and happy hour with beer £3 a pint 🍺 highly recommend visiting here great value for money.more →
Natalie Hills · via Google
- 2026-08-07
Great service great food very reasonable definitely go againmore →
Gary Causton · via Google
Reviews are the opinions of their authors, reproduced from Tripadvisor and Google with attribution and a link to the original. Thi Vietnamese did not provide them and Gibraltar Index did not solicit or edit them.
Photos
Photos: Tripadvisor
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